Privacy Policy

Privacy Statement for https://www.yourpodiatristbrisbane.com and it's subdomains, and https://www.plantarfasciitisrecovery.com and it's subdomains (YPB)

Effective Date: 10/09/2024

Introduction

At YPB, we are committed to protecting your privacy and personal data in compliance with the latest digital privacy laws and regulations. This privacy statement outlines how we collect, use, store, and protect your personal information, in line with international laws such as the General Data Protection Regulation (GDPR) (EU), the California Consumer Privacy Act (CCPA) (US), and any other applicable local privacy regulations.

1. Data Collection

We collect personal information to provide you with the best possible medical services. The types of personal information we may collect include

  • Name, contact details, and demographic information

  • Health records and medical history

  • Information related to your use of our website, such as IP address, browser type, and device information (via cookies)

  • Payment and billing information, where applicable

  • Any other data you voluntarily provide to us

2. Purpose of Data Collection

Your personal data is collected and processed for the following purposes:

  • To provide medical consultations, treatments, and other related services

  • To communicate with you about your appointments, treatments, or any other health-related queries

  • For administrative, research, and statistical purposes to improve the quality of our services

  • To comply with legal obligations, such as reporting requirements to government authorities

  • To process payments and maintain financial records (where applicable)

3. Legal Basis for Data Processing

We process your data based on one or more of the following legal bases:

  • Consent: When you give explicit consent for us to process your personal information for specific purposes

  • Contractual Necessity: To fulfill a contract with you or to take steps before entering into a contract

  • Legal Obligation: To comply with applicable laws, regulations, and court orders

  • Legitimate Interest: For purposes such as improving our services, preventing fraud, or ensuring network security, provided these interests do not override your rights

4. Data Sharing

We do not share your personal data with third parties except in the following circumstances:

  • When necessary to provide you with medical services (e.g., sharing information with specialists or laboratories)

  • When required by law (e.g., compliance with health regulations, reporting communicable diseases)

  • With service providers who perform functions on our behalf (e.g., IT service providers, payment processors), ensuring they adhere to strict data protection policies

  • If you have explicitly consented to data sharing with other parties

    We do not sell your personal information to third parties.

5. International Data Transfers

If your personal data is transferred outside of your jurisdiction, we will ensure that appropriate safeguards are in place, such as data transfer agreements based on EU Standard Contractual Clauses (SCCs) or other mechanisms approved by applicable data protection authorities.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to personal information on a need-to-know basis.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes. Medical records may be retained for a longer period as required by law or medical practice regulations.

8. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data we hold

  • Right to Rectification: You can ask us to correct inaccurate or incomplete data

  • Right to Erasure: You can request the deletion of your personal data in certain circumstances

  • Right to Restrict Processing: You can request that we limit how we use your data in certain situations

  • Right to Data Portability: You can request that your data be transferred to another service provider in a machine-readable format

  • Right to Object: You can object to our processing of your data where it is based on legitimate interests or direct marketing

  • Right to Withdraw Consent: You can withdraw your consent at any time if processing is based on consent

To exercise any of these rights, please contact us at:

Website: https://www.yourpodiatristbrisbane.com

Website: https://www.plantarfasciitisrecovery.com

Email: [email protected]

Phone: +61754956437

Address: 7 Blue Gum Terrace. Caboolture South QLD 4510

9. Cookies

Our websites use cookies and similar tracking technologies to enhance your experience and analyse usage patterns. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

  • Any errors or omissions in content.

  • Unauthorized access to or disclosure of your personal information.

  • Loss of data, profits, or other damages arising from the use of this website.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without parental consent. If you believe we have collected information from a minor, please contact us to have it removed.

11. Changes to This Privacy Statement

We may update this privacy statement from time to time to reflect changes in our practices, legal requirements, or technological developments. We encourage you to review this statement periodically for the latest information on our privacy practices.

12. Contact Information

If you have any questions or concerns regarding this privacy statement or our handling of your personal data, please contact us at:

Website: https://www.yourpodiatristbrisbane.com

Website: https://www.plantarfasciitisrecovery.com

Email: [email protected]

Phone: +61754956437

Address: 7 Blue Gum Terrace. Caboolture South QLD 4510

This privacy statement was last updated on 10/09/2024.